The list of countries in which Groupon is operating are United States, Canada, Morocco, Ukraine, Taiwan, Brazil, Germany, Greece, Finland, France, the Netherlands, Belgium, the United Kingdom, India, Indonesia, Ireland, Israel, Italy, Poland, Portugal, Spain, Puerto Rico, Japan, Turkey, Mexico, Peru, Chile, Colombia, South Korea, Sweden, Argentina, the United Arab Emirates, Norway, Romania, Singapore, Malaysia, Hong Kong, Mainland China, Russia, South Africa and Thailand. The company has acquired “ubuyibuy” of Hong Kong, to launch website Groupon.hk for the country Hong Kong.
The website has grown its business in these countries by acquiring leading shopping and deals portal of the various countries. It has acquired - SoSasta.com from India, MyCityDeal from European markets, GroupsMore.com from Malaysia. Apart Acquiring shopping portals, the organization has acquired many technologies related to their business to provide an enhanced experience to their customers.
Avail Huge Discounts on Restaurants & Deals at Groupon Hongkong
Groupon offers different deals each day for a local good, service or event in a city where it operates. Discounts range from 50 percent to 90 percent off. The promotion is only valid if a certain number of consumers purchase the deal within 24 hours. Groupon model works on the concept of Group buying where, website approaches local business and to sell their products on their website, they explain their model to them. They make seller agree to provide a hefty discount on their products and services when it is purchased by a definite number of shoppers in a day. If subscribers are tempted by a discount offer, they enter their payment details online and wait. Once a minimum number of people sign up for the same offer, the deal is confirmed and a voucher is sent to their inboxes. Shops, restaurants and other retailers that partner with these discount websites have to take hefty price cuts. But it means they have instant access to a whole new group of customers. Thus, it creates a win-win situation for everyone- the seller, the customer and itself. The website is one of its kind when it comes about offering local deals online, thus it attracts lots of customers for exciting deals. All those Groupon deals are featured here at our website for your easy access.
Product And Services at Groupon Hong Kong:
As Groupon provides deals of the day from the local customers, it generally focuses upon following categories – Food & Drink, Beauty/Wellness/Healthcare, Leisure activities and Services. If you are in Hong Kong you will get exciting deals for the day from the Local market. While exploring deals about your local destination from where you belong, you can find exciting Groupon deals about following categories- Travel, Entertainment, Delivery, Media, Home, Healthy living, Fashion, Electronics, Beauty, Baby & Kids and Food & Beverage. Groupon comes with an amazing concept of “Groupon VIP”. It is a VIP Membership program for its loyal customers in which they charge a $30 fee annually. This program presents deals to their members 12 hours before when it gets live for non-members and also it gives the privilege to buy some of the expired deals. Basically website offers each and everything which you can buy or book from the internet, that too with offers and deals. The Groupon HK vouchers and coupons also provide an extra discount to save your hard-earned money.
Apart from the shopping customers, Groupon also offers extensive services to their merchants as well. The Groupon has developed “Groupon Merchant OS” technology exclusively for their merchants. It is the suite of products and tools for merchants dealing with Groupon. It comprises following top tools and products – Groupon Rewards, Groupon Scheduler, Groupon Payments. Groupon Rewards is a loyalty program for merchants doing business with the website. Groupon Scheduler is an online booking tool for merchants which books an appointment of the customer for Health, beauty/ and class categories. Groupon Payments – a product in merchant suite offers merchants an infrastructure to accept low amount payment through credit cards.
How to use Groupon HK Deals from Discountcodehk.com:
We list all latest Groupon Hong Kong deals and coupons that can be used easily.
1. Check out all listed deals available at Groupon Hong Kong.
2. Select the best deal as per your choice.
3. Click on the deal/offer, and you will be redirected to the official website of Groupon Hong Kong.
4. Shop for your desired product or service.
Groupon Mobile App:
With such huge operating markets, Groupon has launched a different Group Mobile app for different locations worldwide. To cater the needs of the Hong Kong’s user, they have launched Groupon Asia app. This app is launched for all three leading platforms of the mobile app viz. Apple App Store, Google Play Store and Windows App Store. They have also launched a separated app for iPad Users. All you need to do is to download the app from your mobile phone and start grabbing hot and new deals for the geography near you. For the customers who don’t have smartphones, but do have access to the internet, they have come up with the mobile web interface, which provide hassle-free browsing of the portal through mobile.
Groupon also came with “Groupon Now” application for smartphone and tablet users in which it provides two options to the customers, \"I\'m Hungry\" and \"I\'m Bored,”. Tapping on those keys you can find hot deals for food and entertainment respectively around you using geolocation of your device. Apart from Main app of Groupon deals, the group as also acquired and launched various other apps in the mobile app market such as Snap, Glassmap and Blink.
Groupon Customer Support System:
With such huge presence worldwide, Groupon developed a very large customer base and this can be made possible due to its highly empowered customer support system. They are constantly reviving their customer support system in terms of technology by making it more automated to resolve customer issue faster with lightning speed. However, they have also not forgotten about human involvement, therefore providing better training to their teams, to make more skilled and innovative to resolve the issue of the customer. There is nothing associated with the website, deals, offers or anything with which team is not willing to help you. The company understands the customer issue from their point of view, thus, offers an exceptional service to its customers.
To provide all assistance to their customers, first of all, they have listed all the information related to customer issue on the website which can be easily browsed and explored. Apart from this the website has given dedicated customer care email id and phone number for each location. Thus, the consumer can directly contact the customer service team to get their issue resolved. As website cater to various categories of services to a very large group of customers. They have made few small teams for kind of issue and problem with respect to the category to attend customer faster.
Groupon’s Policy – Refund, Return And Delivery
The highly praised refund policy of the portal is the ‘Groupon Promise’ according to which the website ensures that its customers are happy and satisfied with their experience on Groupon. If some of their customers face any issue or problem, the portal is dedicated to rectifying it or provide a refund to the customers. Because of such policy, the company not only increases its good will worldwide and but have also acquired very large customer base by joining new customer every day. As portal deals in so many products and services, they have come up with a different refund policy for each of the category to provide a better customer experience such as Groupon Getaways, Groupon Local, Groupon Goods and Groupon Live. All the details of the refund policy can be found on the Groupon Promise page.
Groupon return policy comprises of certain objectives which are applicable in terms of unwanted goods, goods which are defective and faulty. These policies take care of the return of the goods purchased from the Groupon Hong Kong’s website and return process associated with it. They have come up with the specific policy for each product category to help customers, at the same time to prevent misuse of the policy. In order to return a product to the Groupon website, you need to first speak with the customer care center of the website, where they will provide necessary instructions to return the goods. Follow the process for hassle-free return of the products.
Over the period of the time delivery process and policy of Groupon is highly improved. Delivery of the goods by Groupon are done with most secured and faster platform, they generally tie-up with leading courier partners of the location to provide your purchased items faster to your door step. The website has designed a perfect delivery process to give enhanced and pleasurable experience of shopping with Groupon. Once you order a product from the portal, you will a tracking number to track where your product has been reached, thus you can make yourself available when the product is about to reach. During the time of shopping, you also get an estimation of days in which products will get delivered to you. If you are not available when your product reaches your doorstep, further two more attempts are made by their product delivery partner.