Low cost, high standards:
Being the only low-cost budget carrier in the region, not only are the operations of HK Express unique, but a closer look at them reveals the remarkable efficiency and consistency displayed by the carrier when servicing its flyers. Despite commanding the lowest fares among all air carriers in the region, HK Express has become very popular amongst flyers thanks to its On-time-performance and minimal or no delays. Such is the efficiency of its operations, that recently, an independent flight statistic monitoring organization has acknowledged that HK express provided the most satisfactory services to its flyers with respect to low fares, safety measures and remarkable on-time0performance. In fact, it won’t be an exaggeration to say that the stellar performance of HK Express has not only made low-cost carriers mainstream but also elevated the parameters of quality of air travel in Asia.
HK Express has received “7-star safety rating” and an esteemed recognition as one of the 10 safest low fare airlines by Airlineratings.com, which is known as one of the premium industry research group. Presently, HK Express flies in 20 destinations all across Asia continent with a fleet of 13 aircrafts. Till date, HK Express has carried over 5 million passengers- a prime achievement that asserts its industry acceptance.
The HK Express philosophy:
At the heart of its operations, HK Express stands true to its philosophy of providing the best flying experience to its flyers, while consistently providing them with the lowest possible fares. The following points illustrate this noble philosophy of the airline:
• A total commitment to operating a safe, secure airline, ensuring full safety and security of the passengers.
• Commitment to low fares: HK Express strives to provide the lowest airfares to its flyers when compared to all major air carriers in the region.
• Commitment to on-time performance: HK Express takes great pride in its on-time performance and negligible or zero delays.
• Commitment to ensuring Guest satisfaction: The airline takes their best effort for passengers’ satisfaction.
A complete travel portal:
Not only does Hong Kong Express provide great air travel experiences at low-cost fares, it also acts as full travel planner and advisor, thanks to the various traveler-friendly features on its platform. The website has a dedicated booking engine which can be used by travelers to book tickets to their preferred destination by entering their travel requirements. The portal continuously displays the hottest deals on flight tickets and offers on flying to various destinations, thereby helping travelers to plan their trips more efficiently and save on airfares. Special offers like “Pay to go, return for free” are run periodically to encourage flyers to fly more frequently. Flight tickets apart, the portal also provided useful services like hotel bookings, car rental and holiday packages. Hence, not only odes HK Express get you great deals on flight tickets, it also doubles up as an effective travel planning and booking platform. Special sections like “Destination Guides” help users explore new possible holiday destinations, while also exploring the holiday options and sights that these destinations provide. Trending destinations include the best of Asia and are guaranteed of lowest prices. A travel kit section contains important help sections regarding your trip and ticket status. It also contains any travel advisory or news of any delays, diversions or cancellations.
Thanks to its status as a member of the U-FLY alliance, Hong Kong Express flyers also get a Ufly pass, which allows them to seamlessly fly within the alliance’s network and save more on frequent flights.